What is common to all humans in history is problems, problems, and more problems.  If you are good at problem solving, you do not eventually arrive at utopia...you get ever more difficult, more comprehensive, more incisively stated problems.
R. Buckminster Fuller, 1992

NASA's Langley Research Center in Hampton, Virginia, a world-recognized leader in aviation research, was facing a time of budget reductions and deteriorating facilities which resulted in inefficient systems.  They recognized that time was running out. In an MG Taylor facilitated DesignShop session, NASA participants designed a method of operating more effectively.  Soon after the DesignShop event ended, the plan was put into action.  Working in the Langley Navigation Center, employees directly addressed the issues and redesigned the systems surrounding their work. Located in a building which formerly housed a working wind tunnel, the Navigation Center workspace facilitates continued improvement in a flexible adaptable, pleasant space.

Key to the organization's process improvement is integrated scheduling and long-term planning. ANDMaps^TM (Annotated Network Diagram Maps) were developed to bring powerful graphic language to planning and project management using WorkWall^TM units and personal computers.  They show the relationships between activities and their dependencies on each other. ANDMaps and other forms of display which allow a large number of people to see the same ideas at the same time power the NASA Wind Tunnel Reengineering Project which has brought about significant savings to taxpayers.

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